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HEALTH INSURANCE EXPERIENCE

 

Colorado Access – Aurora, CO

Position: LEAN Six Sigma Master Black Belt – Performance Improvement and Credentialing Manager

  • Provides planning, direction setting, and management for improving performance measures, which includes assessments, gap analysis, researching national best practices, and implementing tactics in collaboration with internal departments in operational functions. Ensures the analysis and interpretation of performance data with a continuous feedback loop.

  • Partners with leadership to interpret results, develop plans for improvement, and successfully execute the plan. Achieves goals identified in the plan with measurable objectives.

  • Demonstrates and coaches others in performance improvement and lean theory, tools, and processes. Promotes shared learning to ensure system performance and improvement. Applies proven total quality improvement methodologies such as lean, six sigma, PDSA, Kaizen, Rapid Improvement Projects, Collaborative Teams, and Special Projects.

  • Serves as a resource, facilitator, and coach in developing competencies in Performance Improvement. Facilitates and manages improvement teams.

  • Identifies and prepares analysis and quality studies for CAHPs/STARs measures. Compiles and analyzes information, research and data from a variety of sources in order to develop recommendations and track/evaluate interventions.

  • Convenes and leads task forces to implement and evaluate PDSA cycles and interventions that achieve performance goals. Heads and monitors performance improvement implementations internally with various departments.

  • Leads the design and conducts research related to best practices and benchmarks, compiles data collection, and prepares reports of quality studies and monitoring activities.

  • Provides routine and ad hoc reports to on quality improvement, initiatives, performance measures and improvement opportunities.